Apps for Tableau – Tableau Dashboard extensions and Solutions powered by Infotopics › Forums › Extensions › Show Me More › Show me more doesn't work with tableau Online
hpringaultParticipant5 September 2018 at 14:07Post count: 3
I have bought the Standard version
It works very good on tabelau desktop but not on tableau online
The url is authorized in Online Tableau Parameter
The extension works on my tableau desktop.
I have created many sankey.
I have try to create sankey directly online
The extension NEVER appear on my online tableau portal.
I have test with :
– Chrome = KO
– Internet Explorer = KO
– Brave = KO
– Opera = KO
I have test with :
– Show Me More – Free.trex = KO
– Show Me More – Standard.trex = KO
I have test with and without Url in tableau parameter = KO
What is the problem ?
Who support this extension “show me more” or Tableau Support” ?
HELP !!!!!!Merlijn BuitKeymaster5 September 2018 at 15:17Post count: 31
Thank you for buying Show Me More!
We will help you solve this problem 🙂
Did you already take a look at: This?
Can you take a look in the browsers developer console -> console to see if there are any errors showing up?
You can show the developer console by hitting F12 in your browser (we prefer Chrome).
hpringaultParticipant5 September 2018 at 18:19Post count: 3
- This reply was modified 7 months, 3 weeks ago by Merlijn Buit.
I don’t know how analyse the browsers developer console !!!
It is possible to send you an email or make a zoom.us meeting ?
ThanksMerlijn BuitKeymaster5 September 2018 at 18:25Post count: 31hpringaultParticipant6 September 2018 at 10:31Post count: 3
Your Extension doesn’t work on tableau online. So I have paid this price just for me ! It’s a joke ? !!!!! not for my users ???
See below, the apps’s support answer :
How could you Help me ?
This looks to me like an issue on Tableau’s end. I can’t get our extensions running on Tableau Online either (they remain blank without any popups or error messages).
Tableau did let us know that extensions are disabled on Tableau Public but they where supposed to work on Tableau Online.
I’d recommend creating a ticket with Tableau support. I will also contact Tableau to figure out why extensions are not working on Tableau Online and I will reply once i know more.Merlijn BuitKeymaster6 September 2018 at 10:36Post count: 31
Extensions should work on Tableau Online. It is supposed to.
Did you try other extensions from other developers already? For example the dynamic parameter extension?
We would like to know if this is a bug in Tableau Online or a bug in Show me More.
Please let us know if other extensions do work on Tableau Online.
We will solve this together with Tableau don’t worry.
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